Payment and Shipping
Instruments that are in stock will have a PayPal button on their pages. The total when you follow the link to PayPal includes the instrument price and the maximum amount it will cost to ship each instrument to anywhere in the lower 48 states. I ship by Priority Mail and all instruments are shipped fully insured by USPS. If the postage cost is less than the amount you paid for shipping I will refund the difference.
If you would prefer to know in advance what shipping will cost please send me an email with your zip code and what you’re interested in ordering. I will look it up and email you a quote, and if you decide to buy I can send you a PayPal invoice with the exact shipping amount. For shipping to Hawaii, Alaska and all areas outside the US please send me an email and I will look it up.
If you would prefer to send payment by mail that is fine too. USPS money orders are fine. I don’t take checks or non-USPS money orders anymore due to some problems I have had with them. If you have any questions please email me at firstname.lastname@example.org
I have a 7 day trial period for any in-stock instrument. If you don’t like it you can let me know within 7 days of receipt and send it back for a full refund of the purchase price, though the shipping cost will not be refunded as it will have been paid to the USPS already. Custom builds are not covered by this policy, as they are made to your specifications and may not be what someone else would want. If you should have a problem in the future with anything I have built I will repair it or do my best to otherwise make it right with you.
If you are interested in having a custom instrument built to your specifications please send me an email. I will be happy to discuss the details with you. If you see an instrument that you like that has already been sold I would be happy to make you another one like it, though of course it won’t look quite the same as the original since every piece of wood is a bit different.