Ordering

Payment and Shipping

The PayPal buttons by each instrument are the simplest way to buy instruments that are in stock.  The shipping rates shown are the maximum amount it will cost to ship each instrument to anywhere in the lower 48 states.  I ship by Priority Mail Express when possible, or if it costs too much I will ship by regular Priority Mail.  All instruments are shipped fully insured by USPS. If the postage cost and $5 packaging charge total less than the amount you paid for shipping I will refund the difference.   If you would prefer to know in advance what shipping will cost please send me an email including your zip code and I will look it up.  I can send you a PayPal invoice with the exact shipping amount if you would prefer that.  For shipping to Hawaii, Alaska and all areas outside the US please send me an email.  If you would prefer to send payment by mail that is fine too.  USPS money orders are fine.  I don’t take checks or non-USPS money orders anymore due to some problems I have had with them.  If you have any questions please email me at zachary_hoyt@yahoo.com

Returns

I have a 7 day trial period for any in-stock instrument.  If you don’t like it you can let me know within 7 days of receipt and send it back for a full refund of the purchase price, though the shipping cost will not be refunded as it will have been paid to the USPS already.  Custom builds are not covered by this policy, as they are made to your specifications and may not be what someone else would want.  If you should have a problem in the future with anything I have built I will repair it or do my best to otherwise make it right with you.

Custom Instruments

If you are interested in having a custom instrument built to your specifications please send me an email.  I will be happy to discuss the details with you.  If you see an instrument that you like that has already been sold I would be happy to make you another one like it, though of course it won’t look quite the same as the original since every piece of wood is a bit different.