I bought a flat top octave mandolin from Zach on Mandolincafe-it was exactly the size and shape I was looking for (and at a reasonable price).
Zach immediately emailed and described his shipping process, 7 day return policy, and other purchase details. This made me feel assured that I was dealing with a professional business person and that he knew what he was doing.
All flowed well after that and I am very happy with this instrument and look forward to many hours of playing.
Jack Weaver
Benicia, CA